NEW GLOUCESTER, ME – Satisfied and engaged employees are essential if healthcare human resources departments are to hit the goal of improving patient satisfaction and safety, said an industry panel during a webinar Thursday reflecting on a newly released survey of healthcare HR professionals.
“Happy employees equal happy patients,” said Lydia Ostermeier, director, Indiana University Health, and National Association for Health Care Recruitment president.
“There’s tons and tons of data out there that validates that an engaged workforce performs significantly higher than a disengaged one,” said Jeff Payne, vice president of human resources, Lakeland Regional Medical Center and past president of the American Society for Healthcare Human Resources Administration (ASHHRA).
ASHHRA, a personal membership group of the American Hospital Association, and Healthcare Source, a provider of talent management software solutions, teamed up to question healthcare HR professionals about their top initiatives for reducing costs, improving patient satisfaction and patient safety and to learn what challenges HR professionals are facing today. Fifty percent of the 234 respondents to the nationwide survey reported they were HR directors or managers.
Continue Reading Employees are key to meeting HR goals
Find out What Human Resource Management system does ?
Try the No obligation DEMO on HRiQ Human Resources Management Software
What is HRIQ?
No comments:
Post a Comment